Why Choose Silk Flowers?
Silk Flowers give you so much more choice in colour, also not limiting you to a flower that is only available at a certain time of the year.
With allowing you plenty of time to have them shipped to you before your big day and having them ready and waiting instead of stressing at the last minute about when your flowers will arrive.
Note: Please Allowing plenty of time in ordering your flowers. In order to make sure we can get or have the flowers you want in stock. Furthermore allow time for shipping.
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Production & Shipping
Please give Michelle a call anytime!
0407051371
Or send an email
mich1977@bigpond.net.au
To ensure your flowers arrive on time!
If you have an ASAP order please do not hesitate to contact us!
We ship our Bouquets around Australia and Internationally with Australia Post.
Your order is placed into a sturdy cardboard shipping boxes and professionally packed to ensure they don’t move on their trip to you.
We ship our orders Australia-wide Free of Charge for orders over $100.00 AUD.
For orders under $100.00 AUD within Australia there will be an added charge of $15.00 AUD for postage.
Please contact us for your international shipping cost!
The $85.00 AUD shipping cost is an estimate and additional charges after your order is placed will be calculated. We will contact you if further postage charges are needed to be added. Or contact us before placing your order for an exact shipping cost.
CUSTOM/ONLINE ORDERS
POLICIES/PROCEDURES & TERMS AND CONDITION
DEPOSIT
When reaching out to us for a custom/online orders we have a deposit payment required to maintain a booking. Which the amount is $100.00 and is apart of your total amount owing.
The deposit is non-refundable
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PAYMENTS
Once the deposit has been paid it is a non-refundable amount. Any further payments that have been made are refundable if; (THIS DOES NOT INCLUDE DEPOSIT)
- You have booked in and decide to cancel your order 9 months before the date of your wedding
Once the 9 month period has passed or we have notified you that we have order your flowers or have begun creating your florals, any further payments made are classified as non-refundable.
If any significant changes to your design require us to order in new flowers additional charges will be arranged with you prior to this taking place.
CREATING YOUR FLORALS
When working on your beautiful custom orders we will create a rough style, which is to understand what works for you and will be shown through many photos and can be changed within the design scope.
Once you have verified the rough style there is no change of mind or refund, a completed design will be made accordingly. After the bouquets are made and finalised no changes can be made.
NO REFUND AVAILABLE
If changes are necessary an additional cost will be discussed with you.
( ONCE THE ORDER HAS BEEN STARTED/COMPLETED THERE IS NO REFUND FOR CHANGE OF MIND )
We understand we are only working via photos, to you this may not give you the full appreciation or the full look. This is how we work and if you are not satisfied with this range of work please find a florist that suits your scope of work.
PRODUCTION AND SHIPPING
Please contact Michelle:
Phone: 0407051371
Email: mich1977@bigpond.net.au